You Are The Pc Technician For A Company

(Correct Answer Below)

Reveal the answer to this question whenever you are ready.

You Are The Pc Technician For A Company

. You are meeting with a user who is experiencing difficulties with his computer. The user explains: "My e-mail doesn't work. I keep getting e-mail sent back to me, I can't find any of my old e-mails, and I don't think that the program has ever worked well." You ask the user to show you how they usually go about their e-mail tasks and determine that there is not a problem with the program, but that the user needs to be trained on how the program works. You know that you have several important work tasks that need to be completed by the end of the day and this is not high on your priority list. What is the best way for you to respond?
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Set up a time during which you can sit down with the user and show them how to complete common tasks

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