Many Product-Dominant Firms Use Quality Service

(Correct Answer Below)

Many Product-Dominant Firms Use Quality Service

Select one: a. to install a voice of the customer program. b. to support a standards gap. c. to maintain a sustainable competitive advantage. d. as a way to minimize the cost of production. e. as a way to increase the perishability of their products.
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c. to maintain a sustainable competitive advantage.

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