When Receiving Business-Related Phone Calls,

(Correct Answer Below)

Reveal the answer to this question whenever you are ready.

When Receiving Business-Related Phone Calls,

A) you should use frequent verbal responses (such as, "I see") to show that you are listening. B) it is impolite to say things such as, "I understand" while the other person is speaking. C) it is perfectly acceptable to put the caller on hold without explanation. D) your primary goal should be to get off the phone (and back to work) as quickly as possible. E) do none of the above.
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A

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